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How fanduel Handles Your Personal Data

Your privacy matters here. This policy explains what personal data fanduel collects when you use our casino lobby, sportsbook, or account wallet — and how we use, store, and protect it. Transactions connected to PayPal, Venmo, or Play+ are covered here too.

Account DataPayment PrivacyCookie ControlsData RequestsState Law Applies
fanduel How fanduel Handles Your Personal Data
DATA PROTECTION

How We Secure and Retain Your Data

We build security into every layer of your account. Login sessions use encrypted connections, and we require identity confirmation for any payment method changes — whether you're updating your PayPal link or switching to Venmo. Data shared with our payment processors and identity-verification partners is limited to what's strictly necessary; nothing goes to advertising networks. We assess our data-handling practices regularly to stay aligned with state privacy regulations and any updates to applicable federal requirements.

Account Security

Your account is protected with encrypted login sessions and two-factor authentication. We flag unusual access attempts and lock the account while you confirm your identity.

Cookie Controls

Session cookies keep you logged in safely. Analytics cookies can be turned off in your browser settings without affecting your ability to access the lobby or wallet.

Data Retention

We keep account data for as long as your account is open and for the period required by state and federal law after you close it.

Requesting Your Data

Submit a data-access, correction, or deletion request through live chat or email. We verify your identity before processing any changes to keep your account secure.

REACH OUR TEAM

Contact Us About Your Privacy

Reaching the right team matters when you have a privacy question. You can start a live chat from the help icon inside your account dashboard at any time. For formal data requests — access, correction, or deletion — email the privacy team directly with your account details so we can verify who you are before acting on the request. Players in Columbus using the fanduel mobile app can also tap the Help section on iOS or Android to connect with support without opening a browser.

Team online

Live Chat

Start a live chat from the help icon inside your account dashboard. Our team can address privacy questions, data-access requests, and account concerns directly.

Email Privacy Team

Send your data-access or deletion request to our privacy inbox and include your account email. We verify your identity before responding to protect your account.

In-App Help

Tap the Help section inside the fanduel app on iOS or Android to reach our support team directly, without switching between different apps or browser windows.

Your Privacy Questions Answered

Privacy questions are common — and we want clear answers in one place. The questions below cover what we collect, who we share it with, how long we keep it, and how you can access or delete your own data. Your rights vary by state: if you're in California or another state with consumer-privacy legislation, you have specific rights you can exercise by contacting us. We handle every data request with identity verification to make sure only you can make changes to your account.

We collect your name, email, date of birth, state of residence, and device data. If you fund via PayPal, Venmo, or Play+, we collect associated transaction identifiers.

No. We do not sell your data to advertising networks. We share only with payment processors and identity-verification partners where required to complete a transaction or meet state law.

Contact our privacy team through the live chat or email channel in your account. We verify your identity first, then provide your data within the timeframe required by law.

Active account data is retained while your account is open. After closing your account, we keep necessary records for the period required by applicable state and federal regulations.

Yes. Analytics and marketing cookies can be turned off in your browser settings. Essential cookies that support login and account security remain active and cannot be disabled.

State-specific laws like the CCPA give you rights to access, delete, or opt out of certain data uses. Contact our support team to exercise these rights directly.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.