Reference

The Terms That Govern Your fanduel Account

These terms set out what you agree to when you open and use your fanduel account — covering everything from how deposits work via PayPal, Venmo, and Play+ to how we handle disputes and account closures.

Applies to all US-eligible statesCovers PayPal, Venmo & Play+ useAccount security & identity verificationDispute resolution processState-law eligibility
fanduel The Terms That Govern Your fanduel Account
TERMS ASSISTANCE

How to Reach Us About These Terms

Team online

Live Chat

Open the chat icon inside your account dashboard to connect with our support team. Available for account-specific questions about how a term applies to your situation.

Email Support

Send a written inquiry to our support address for detailed questions about disputes, account closures, or payment terms. We respond to all formal policy questions in writing.

Account Help Center

Search our Help Center from the account settings menu for answers to common questions about eligibility, payment rules, and how to update your account information.

HOW WE OPERATE

Account Security, Data and Your Rights

We've built our account infrastructure to keep your data and your wallet secure — here's exactly how each layer of protection works and what you control.

Identity Verification

We verify your identity before processing any withdrawal. You'll upload a government-issued ID through the secure document portal in your account settings — this step protects your funds and confirms eligibility.

Data Retention

We keep account records for as long as required by applicable state regulations. You can request a summary of the data we hold by contacting support; we'll respond within the period the law requires.

Cookie & Session Policy

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — whether that's PayPal, Venmo, or Play+. You can manage cookie settings from your browser at any time.

Account Security Controls

Two-factor authentication is available on every account. We also send an OTP to your registered phone number any time a new device attempts to log in, so only you can authorize access.

Your Terms and Conditions Questions Answered

These are the questions we hear most often about how our terms apply to real account situations — read through them before reaching out to support.

These terms apply to anyone who opens or uses a fanduel account in an eligible US state. Access depends on where you're located and whether state law permits our services there.

We can update these terms, but we'll email you at your registered address before any material change takes effect. Continuing to use your account after that window closes means you've accepted the updated terms.

PayPal, Venmo, and Play+ each have their own policies. Our terms govern your account relationship with us; where a conflict exists between their policies and ours, ours take precedence for your fanduel account.

We retain account records for the period required by applicable state law. Contact our support team to request a summary of the data we hold on your account after closure.

Start by contacting live chat or emailing support with the specific transaction or decision in question. Our terms include a formal dispute resolution process, including an arbitration clause, outlined in the full policy document.

Yes. All wagering activity — including NFL same-game parlays, player props, and casino games — is governed by these terms, alongside any sport-specific or promotion-specific rules posted at the time of the wager.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.